PRIVACY POLICY

The information contained in this website is for general information purposes only. The information is provided by Orfit Industries and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you are able to link to other websites which are not under the control of Orfit Industries. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Orfit Industries takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

PRIVACY POLICY ORFIT INDUSTRIES

Concerning the use of our website and the use of cookies.

This Policy explains how Orfit Industries collects and obtains data via the internet and cookies and what it does with this data.

We realize that you are placing your trust in Orfit Industries. Therefore, we see it as our responsibility to protect your privacy. This page contains information about the data we collect when you use our website, why we collect these data, and how they help us to provide you with a better service.

This privacy policy applies to the services of Orfit Industries. Orfit Industries is not responsible for the privacy policy of other websites and sources. By making use of this website, you indicate that you accept the privacy policy.

PERSONAL DATA

Who is the controller of your personal data?

Orfit Industries NV is the controller of the personal data you submit to us and responsible for your personal data under applicable General Data Protection Regulation (GDPR).

Orfit Industries NV
Vosveld 9A
2110 Wijnegem
Belgium
TVA/BTW – 0423.393.221

Tel: RPR ANTWERP
Email: welcome@orfit.com

As a controller, ORFIT INDUSTRIES understands the importance of the confidentiality of your personal data and has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website.

Which personal data is collected?
When you make use of our services.

When you register for one of our services, we ask you to provide personal data. These data are used in order to be able to perform the service. The data are saved on secure servers belonging to Orfit Industries or those of a third party.

When sending us an email or other messages.

When you send an e-mail or other messages to us, it is possible that we save these messages. Sometimes we will ask you for personal data that is relevant to a particular situation. This makes it possible to process your questions and respond to your request.

When you subscribe to one of our newsletters.

When you subscribe to one of our newsletters via our website forms or an evaluation form of a workshop, we collect your account registration information and interaction with these newsletters within the mailing system we use, Mailchimp.com.

When you interact with our website.

Furthermore, we may also collect and process information obtained through our website or the devices you are using. This information can be:

  • Location data
  • Information from cookies, web beacons or from the internet. This information will be gathered automatically.
  • We may also collect information on which pages of our website you are visiting, your IP addresses, type of browser, access times, operating system.
Why do we collect this information?

Orfit Industries collects the abovementioned information to understand your needs and to provide you with a better service, and more specifically we collect your information for the following purposes:

  • Your personal data will be used to respond to your (online) queries about our products or services, to provide you with information on our products and to follow-up.
  • Provide the products and services you have ordered.
  • Verify your identity and financial data for payment of our products and services.
  • The information will be used to improve our products and services.
  • Investigate complaints about the products or services or regarding our website.
  • Meet legal, regulatory and compliance obligations and requirements.
  • Sending promotional e-mails periodically about our products and services, about special offers or other information of which we think that it might be interesting for you.
  • Contacting you for market research purposes from time to time. We may contact you by email or phone.
  • Process your personal data for specific purposes as mentioned on specific forms as published on our website, on written notices or via email.
Where do we store your data and for how long?

The data that we collect from you is stored within the European Economic Area (“EEA”) or on the servers of our partners who are GDPR compliant.

We store your data for as long as needed to fulfil our services or legally necessary.

Who can access your data?

The collected information may be shared internally within Orfit Industries.  The staff of Orfit Industries is obliged to respect the confidentiality of your data.

The collected information may also be shared with the distributor of Orfit products within your country of residence when this is required to provide our services.

Your personal data will not be sold or rented to third parties.

What are your rights?

You are entitled to see the information held about you and obtain a copy of the information we hold. If your personal data have been changed, you are entitled to ask us to rectify or complete or erase the outdated, incorrect or incomplete data we have about you. Furthermore, you have the right to the restriction of the processing of your data and to object to the processing of your personal data.

If you have opted to receive one of Orfit Industries newsletters on our website or a form acquired during a workshop or at an event, you may opt-out whenever you have changed your mind. You can do so by following the instructions in each marketing related email.

Please note that in certain circumstances as provided by law, we may withhold access to your information or that we may not grant your request where we have the right to do so under applicable data protection legislation.

If you wish to obtain more information regarding the processing of your personal data or if you wish to exercise your rights, please contact us via email at welcome@orfit.com.

You have the right to lodge a complaint with the competent supervisory (data protection) authority.

COPYRIGHT

All features (texts, graphics, photos, etc.) of the Orfit website are protected by copyright. Nothing from the contents of this site may be reproduced, stored in an automated database, or made public in any form whatsoever, without prior written permission from Orfit. Against any infringement of Orfit’s rights in this context, action will be taken without further notice.

COOKIES

We collect data for research in order to get a better overview of our customers. This allows us to improve our services.

This website uses cookies in order to help us analyse how visitors use the website. The information generated by the cookie on your use of the website can be transferred to secure servers belonging to Orfit Industries or those of a third party. We use this information to keep track of how you use the website, to prepare reports on the website activity and to offer other services relating to website activity and internet use.

CHANGES

This privacy statement is related to the use of and the possibilities on this website. Potential adaptations and/or changes of this website might lead to modifications in this privacy statement. It is therefore advisable to consult the privacy statement regularly.

SWITCHING OFF COOKIES

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to give a notification whenever a cookie is sent. However, it is possible that certain functions and services, on our and other websites, will not operate properly if cookies are switched off in your browser.

SECURITY

Orfit Industries is committed to trying to make sure that your information is secure. We have implemented reasonable technical and organizational measures to secure your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. You should, however, remember that the internet is an open system and we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal data for improper purposes.

QUESTIONS AND FEEDBACK

We perform regular checks to assure that we are in compliance with this privacy policy. You can always contact us if you have any questions about this privacy policy, via welcome@orfit.com.