Privacy Policy

This Privacy Policy explains how Orfit Industries collects and processes personal data via its website and online services, and how we protect your privacy.

We understand that you place your trust in Orfit Industries, and we consider it our responsibility to protect your personal data. This page explains which data we collect when you use our website, why we collect it, and how it helps us improve our services.

Orfit Industries NV
Vosveld 9A
2110 Wijnegem, Belgium
VAT: BE0423.393.221
Email: welcome@orfit.com

Orfit Industries NV is the controller of the personal data you submit to us and is responsible for processing in accordance with the applicable General Data Protection Regulation (GDPR).

We have implemented appropriate technical and organizational measures to ensure the security and confidentiality of your personal data.

We may collect the following types of data:

• Personal identification data, such as name, email address, phone number, company name.
• Message content when you contact us via email or online forms.
• Newsletter data, including subscription status and interactions.
• Technical data, such as IP address, browser type, operating system, access times, and pages visited (via analytics).
• Location data, if shared by your device/browser.
• Cookie-related data (see separate Cookie Policy)

We process personal data for the following purposes:

• Responding to your questions and requests.
• Providing product or service information.
• Fulfilling orders or service agreements.
• Processing payments (if applicable).
• Sending newsletters and promotional emails (with consent).
• Improving our website and services.
• Complying with legal obligations.
• Market research and customer feedback.

We store personal data only as long as necessary to fulfill the purposes mentioned above or as required by law. Data is stored either on Orfit's own secure servers or on GDPR-compliant servers of third-party service providers.

Access to your data is limited to:

• Internal staff members who need it to perform their duties.
• Authorized service providers and processors (e.g. hosting, CRM, newsletter tools).
• Orfit product distributors when required to respond to your request or fulfill a service.

Your data will never be sold or rented to third parties.

You have the right to:

• Access your personal data.
• Request correction or deletion of incorrect or outdated data.
• Object to or restrict the processing of your data.
• Withdraw your consent (e.g. unsubscribe from newsletters).
• File a complaint with the relevant data protection authority.

To exercise your rights, contact us via welcome@orfit.com. 

This Privacy Policy may be updated in response to changes in legislation or our services. We recommend reviewing this page regularly.